Evaluate customer satisfaction and enrich the customer experience
In its desire to better serve its customers, REALITES regularly imagines new solutions to communicate in an ever more transparent, sincere and fluid manner.
Detect the current and emerging needs of all the inhabitants of a site
Whatever the project, the site, the age or the habits of its inhabitants, REALITES strives to identify and understand the needs and uses to offer solutions that improve the quality of life.
Customer satisfaction is a crucial issue for REALITES, which has engaged all of its teams in this challenge. Active listening, provided by an independent firm, and the search for sincere communication are the fundamentals of this approach, which feeds in parallel with the Group’s expertise in territorial development.
